For Constituent Voice 2.0 – Scaling Client Feedback Loops Across the National Enterprise
$300,000 / 2 years (2015-2016)
For implementation of feedback loops with participants at all stages of CEO's program model and associated research
CEO provides employment reentry services to people returning from prison in 11 sites across New York, California, Oklahoma, and Pennsylvania. CEO’s model is based on a highly structured program of life-skill education, short-term paid transitional employment, full-time job placement and post-placement services. CEO is committed to serving the most at-risk populations and places an emphasis on providing services to young adults ages 18-25 – a population who frequently has limited work experience and faces particularly strong barriers to entering the workforce.
Feedback Labs (Hosted by Development Gateway)
$500,000 / 1 year (2015) $700,000 / 2 years (2016-2017)
For continued development of Feedback Labs
Feedback Labs is a convener, connector and hub of knowledge, tools, and resources to accelerate the culture of listening and co-creation between funders, practitioners and the people they seek to help. It currently has fifteen members, including practitioners, funding platforms, technology providers, policy makers, and direct service organizations. With this grant, Feedback Labs will build its capacity to convene people, catalyze collaboration, disseminate findings/good practices; and increase Feedback Lab’s focus on the US domestic philanthropic sector.
$700,000 / 1 year (2015) $200,000 / 2 years (2016-2017)
For implementation of feedback loops between charities listed on GlobalGiving and their end beneficiaries
GlobalGiving is an online fundraising community that gives social entrepreneurs and nonprofits around the world the opportunity to access money, information, and ideas they need to improve their communities. This grant is to help GlobalGiving establish a new norm in the social sector in which organizations systematically listen to those they seek to help and meaningfully incorporate those voices into their work, beginning with the more than 2,500 nonprofits in the GlobalGiving network.
Habitat for Humanity International (HFHI)
$600,000 / 3 years (2015 -2017)
For assessing, testing and systematizing feedback loops in Neighborhood Revitalization
In more than 220 communities across the United States, Habitat for Humanity works in partnership with low-income families and coalition partners to revitalize neighborhoods. With this grant, Habitat’s Neighborhood Revitalization team will evaluate current feedback mechanisms, then design and launch a systematized approach to ensure that residents drive community transformation.
Keystone Accountability for the Feedback Commons
$300,000 / 1 year (2015) $600,000 / 2 years (2016-2017)
For building and implementing the Feedback Commons
Keystone Accountability is a consulting firm to NGOs that specializes in setting up Constituent Voice™ feedback loops and is developing an online Feedback Commons where organizations can access curated questions/tools/resources and contribute to generating comparative data sets. With this grant, Feedback Commons will continue to build out the prototype, add more users and learn what is more/less effective in feedback collection.
$350,000 / 1 year (2017) $550,000 / 2 years (2015-2016)
For implementation of the Constituent Voice project
LIFT is a national nonprofit dedicated to helping families break the cycle of poverty. By fostering relationships between low-income parents (members) and dedicated volunteers (advocates), we help families build the strong personal, social and financial foundations to secure immediate, critical needs and to achieve long-term goals and aspirations. With this grant, LIFT will strengthen the member feedback system implemented in the Chicago, Los Angeles, New York and Washington, DC offices. LIFT's member feedback focus is two-fold: (1) on generating insights and opportunities to better serve their members and (2) investigating if perceptual data from members (on relationship quality or social/personal foundations) correlates with concrete steps towards members' goals and ultimately achieving those goals.
National Center for Civic Innovation (NCCI)
$78,500 / 1 year (April 2016 - April 2017)
For incorporating the "voice of the citizen" in global development, global health and international philanthropy
This grant will fund a fellowship through NCCI to the Office of Science and Technology (OSTP) to implement feedback loops within the federal agency. The National Center for Civic Innovation is an independent, nonpartisan, nonprofit organization created by the Board of Directors of the Fund for the City of New York (FCNY) in 2002. Its purpose is to facilitate the ability of other cities and communities throughout the United States to adapt FCNY’s approach, applications and expertise in improving quality of life and the performance of government and nonprofit organizations.
YouthTruth (A Project of the Center for Effective Philanthropy)
$550,000 / 1 year (2015) $650,000 / 2 years (2016-2017)
For continued development of the YouthTruth student survey program
YouthTruth is a national survey project run by the Center for Effective Philanthropy which focuses on gathering feedback from students nationwide in grades 3 through 12 for use by school leaders and education funders to make better decisions to lead to better outcomes for students. With this grant, YouthTruth will continue to serve more school districts and build toward a sustainable economic model.