Why We All Need to Listen for Good

On Wednesday, May 20th, at the Center for Effective Philanthropy conference in San Francisco, Fay Twersky, co-chair of the Fund for Shared Insight, announced its partnership with SurveyMonkey on a new experimental initiative: Listen for Good. Inspired by the spirit of the Net Promoter System (NPS) – a tool that has caught fire in the business world to predict customer loyalty and future company growth – Listen for Good will help expand the practice of high quality feedback loops.