Feedback Movement Blossoms

A sweeping movement is under way among nonprofits to more regularly collect information and consider the perspectives of the people they serve. "The more experiences that are shared about the benefits of feedback, the more credible it becomes," says Fay Twersky, co-chair of Fund for Shared Insight. "It’s changing from what seems like just a nice thing to do into a best practice."

(Please note this article is only available to Chronicle of Philanthropy Subscribers. For an article summary, please click here.)

Comment