Ricardo Says the Food Pantry’s New Schedule is Better for His Family
Ricardo, a recent immigrant from Mozambique, is grateful for his once-a-month food pick-up from the pantry at ECHOS, a Texas nonprofit that provides healthcare-application assistance and a variety of medical and human services to low-income residents, immigrants, and refugees.
“It’s good because we can see how our finances are going each month and then get different things depending on what we need,” he says. “Sometimes it’s canned food, sometimes its diapers.”
Until last summer, when ECHOS first surveyed its clients through Listen for Good to solicit opinions about its services, the group limited clients to only four pantry visits a year. When it learned from Listen for Good survey responses about a greater need, it upped the number of visits to once a month, and began opening on Fridays for more scheduling options. ECHOS also started hosting a health and food fair one Saturday each month to meet the needs of clients who couldn’t visit the site during the weekdays. Now, clients can come during the weekend events for vision screenings, blood-pressure and glucose tests, and consultations with volunteer nurses.
“To see what clients wanted, we asked about a list of potential additional services,” says Cathy Moore, ECHOS’s executive director. “The mini health and food fair not only provides those services, but since it is on the weekends, it opens our doors to potential new clients.”
During the week, she says, a majority of ECHOS’s clients are Hispanic, while the weekend fairs have attracted more people from the area’s Asian communities. Along with the health services, the Saturday fairs feature mobile food-pantry trucks giving away fresh produce.
Ricardo, who visits ECHOS for help with his immigration status so that he can look for employment, intends to try out a weekend fair.
“I heard they are nice,” he says. “A place that wasn’t there before to get fruits and vegetables.”